Product Management & Support

Our Support Team is staffed with industry experts who have many years of experience in the financial services industry, providing a unique historical perspective and long-standing client relationships.

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Support Portal

As a valued client, we want you to experience effortless access to information regarding our software applications, including Knowledge Base articles and FAQs.

CSP screen

Client Support Portal

MIAC’s Client Support Portal (CSP) is a self-service tool that allows us to streamline the support process. The portal provides an efficient and effective way to offer support to our clients and to monitor client requests. The benefits of using the CSP are compelling – you’ll be able to monitor and search your tickets, re-reference Support responses, and self-serve by searching a Knowledge Base of articles, application tips and FAQs.

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Asset Forum

Asset Forum is MIAC’s resource center for clients to access user manuals, software release notes, monthly data downloads, and other training materials.

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Software Documentation - DataRaptor

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We’re here to help! If you have technical issues, please submit a support ticket through our online portal or send us an email.

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Did you know?

Did you know that our most recent release of DataRaptor® offers Context Sensitive Help? Get answers to your questions with this new timesaving feature.

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